# TendBase support

Support begins inside the installed TendBase MCP so the request stays tied to the correct account.

1. Call `tendbase_support_search` with the question or error.
2. Apply the relevant answer and retry once when safe.
3. If the issue remains, call `tendbase_support_ticket` or `tendbase_support_link`.
4. Include what the user expected, what happened, the client name, and safe error text.

Never include passwords, access tokens, private keys, payment data, email verification codes, or unrelated personal records.